How To Recover Your iPhone Files, Photos, Contacts, Notes, SMS, Call History, Etc.

December 2, 2008 · View Comments

in Tutorials, iPhone

If for some reason, you lost some important information on your iPhone, whether from 3rd party applications, your photos, contacts, notes, SMS, call history, calendar, etc., and doing a restore from iTunes is futile, don’t give up yet! As long as you have performed a backup in iTunes recently, your data is safely tucked away in a database in your computer—but you need another tool that can read and extract the data so you can copy it back to your iPhone.

In case you want to know, your iPhone backups are located in your Mac (~Library/Application Support/MobileSync/Backup) or on a PC (c:\Documents and Settings\Application Data\Apple Computer\MobileSync\Backup).

What You Need

Download and install the following:

DiskAid for Mac or Windows (requires a jailbroken phone to access the Root Folder)
iPhone Backup Extractor for Mac (not sure if there is a Windows equivalent)

Use iPhone Backup Extractor

(1) Open iPhone Backup Extractor

(2) Click Read Backups

(3) Select from Device Name or Date where you want to retrieve your backup data and click Choose.

(4) Select the Application where you want data be restored from or scroll down and select Other Files if you want to restore data from the built-in iPhone apps such as photos, address book, notes, SMS, etc.

In this example, we will extract the Notes backup to our computer so we need to select Other Files.

(5) Click Extract and select a folder where you want to extract the Notes data in your computer (remember this location).

Use DiskAid To Copy Backup Data To iPhone

(6) Connect your iPhone to your Computer.

(7) Open DiskAid.

(8) Click the pull-down at the bottom of the screen where it says Media Folder and select Root Folder (click Go Ahead when a warning window pops up).

For this example, we will recover data from our Notes application.

(9) Click User -> Library -> Notes.

(10) Click the Copy to Device icon above.

(11) Go to the folder where you extracted the Other Files backup files (in step 5) and select “notes.db“.

(12) Click Open.

(13) Click Replace.

(14) Check your iPhone to verify the recovered data.

(15) Do the same for the rest of your data that you want to recover.

Smile! :)

Note: If you want to save and read your iPhone text files (ex. SMS) on your computer, check out my post,
“How To Save and Read Your iPhone Text Messages On Your Computer”.

Related Posts

  • brettgrant1
    Hi
    I'm not a developer so please treat me like a technical moron. I have a fairly straightforward question and wonder if there's a straightforward answer - hopefully not "no". I have saved a name and phone number on my iphone but then forgotten to click on "done". The result is that I haven't got this information stored and it's a big loss for me as I have no other way to contact this person. Is this information retrievable in any way at all?
  • Name
    brettgrant1 - there's a little search toolbar in the contacts, if you type the name into the search you will see it appear.
  • brettgrant1
    Thanks, unfortunately this only seems to bring up those names fully saved and listed in my list of contacts. It doesn't bring up those names and details only partly saved that I was looking for.
  • There's now a free tool that does this all in one tool plus loads more on any platform. Check out https://sourceforge.net/projects/iphoneanalyzer/
  • agrasive13
    I need to recover pictures from my iphone. by accident i restore it to factory settings with out
    backing up the phone. can any body tell me if i can still get the pics back. they are really important to me. pls somebody help me.
    thanks
  • Charlie
    I cannot seem to open the IPhone Backup Extractor application. Anyone have any thoughts on this or similar issues?
  • oshpaz
    Hi, my iphone 3G backup is encrypted. Does DiskAid handles encypted backup file. I need to extract my camera roll and contact names from this backup. I can't restore my backup back to my iphone since I lost the password. Please advise.
  • miceli
    I also have a jailbroken 3gs iPhone, and it will not let me click on the "root folder" drop down. Any suggestions? I'm trying to recover my contacts before I accidentally restored the phone. Please comment here since it seems to be a common concern. Thanks!

    Or email me at- e.miceli@yahoo.com
  • joel_95
    i'm trying to recover some photos but when i click copy to device and i go to the backups i cant find a photos folder
  • CustomatiC
    TO EVERYONE!!!!
    I was set up by a narc and he deleted the only evidence i had on my texts...he even deleted his number...i DESPERATELY need help recovering my text messages from about 4-5 days ago. i have court jan 14th and if these texts can be recovered off my IPHONE 3gs i think it could help drop my case... PLEASE PLEASE PLEASE HELP ME. i cant have this on my record....EMAIL ME AT CUSTOMATIC@YMAIL.COM...im counting on you guys....i dont want to do this tutorial becuz im affraid if i go to ATT they will see that i already messed with it...help me plz...THANKS IN ADVANCE.
  • claudio4556
    what if you do not have a backup how do you recover contacts?
  • Thank you so much! I just upgraded from my 1st gen iPhone to my new 3GS. Worked like a charm, no troubles. Very nice tutorial!
  • joshuacombs
    i have the 3gs and its jailbroken and unlocked i have cyida and works with t-mobile so thats how i know its jailbroken but when i try to use the root folder still is gray what should i do you can email me. combs16@gmail.com or just tell me on here
  • victoryx
  • bitchibon
    i just backed up my iphone in itunes. but the prob is, the computer i'm using now is not it's home computer and as we all know, an ipod/iphone can be synced to only one computer. i want to download applications and whatnot but i can't sync without erasing my whole iphone.
    by backing up, will i be able to recover the apps and music and photos? does it also recover hacked apps?
  • NL
    I don't think this works for my situation, but I'm praying it does - please help. What happens if I have put contacts ONLY on my iPhone, then I sync it with my address book on my iMac (which has no contacts in it) and it overrides and erases all my iPhone contacts. Is there a way to rollback or revert to a pre-sync status for my contacts? HELP!
  • If you're using Windows you might want to try the iPhone Backup Extractor.
  • Thanks
    Thanks so much. When I finally switched from 2.1 to 3, everything transferred but Notes. Since I slightly changed in iPhone user name (omitted " 's iPhone"), iPhone Backup Extractor showed two Application Names. The older one contained only "iPhone OS Files," which contained my last backup before upgrading.
  • thegoatss
    Hey There, i followed the steps to recover my contacts, i click copy to device.. it makes a sond but the contactas are not there ?? im confused,, done it a few times to no luck..
  • amek
    I needed to recover the SMS database from previous backup. It was from ipsw version 3.1. Later on I downgraded back to 3.0.1 where I tried to import the db. Couldn't achieve the result I wished for.
  • Yes, it works!!
    Thanks a lot, very good tutorial! :-)
  • BrianK
    Worked like a champ. Thanks!
  • Ana
    Adding to yesterday: the determination to recover the contacts is so great that i'm actually spending hours trying to figure this thing out. but cannot find where the contacts are stored in the root file. PLEASE HELP?!?!?!!!!!!!
  • Ana
    HI, this post is extremely useful. I dont think I have ever come across such a clear, suitable for girls explanation of how to handle all the technological hiccups!

    I'm trying to recover the contacts i lost when restoring my iphone by accident. In your post you do a very clear step-by-step description of how to recover notes. Could you send me the instructions on how to recover contacts? (starting from step 8 or 9, i guess). I would REALLY appreciate if you could let me know what to do next to save my contacts. Thank you very much in advance!!
  • ZAVOSH
    hi, I lost all my contacts in my iphone after downloading 2 applications. it was the first time i connected the iphone to the computer and therefore didnt have backups but i'm sure everything is in the phone. I had 1000s if conatcts and need to get them back. Any help or advise is badly needed. PLEASE
  • red
    hi. im red my pc content was wiped out including all my pc info. now i have song, movie, and pic files on my iphone how do i retrieve it back? im using vista pro?
  • vlad
    i ve downloaded iphone back up extractor but won't open. ive tried but i cannot opened this application . i use tiger on macbook pro 2.4 ghz. what can i do ? thx
  • Tirupati
    I Need a Windows based equivalent for iPhone Backup Extractor

    Anyone HELP please

    devilddn@yahoo.com
  • mike
    Is there any way to recover a "deleted by accident" note still on the iphone that hasn't yet been sync'd? New note would not be there as it was created after last sync.
  • Syed Bilal Javaid
    Perfect software to recover you iphone. I owe you guyz.
  • kevin
    So there is no other way to recover Text messages WITHOUT a backup from your computer?
  • kwekuananse
    after step 2 I only find "iPhone OS Files" in the list. I am looking to restore my 3,500 contacts that got lost when I synced with iTunes to get my contacts from my phone to my Mac Air.
  • Linda Magid
    It all worked but now I can't read the notes. Am I supposed to be able to open them on my computer? The only file in the Notes folder is coded .db. I don't know what that is.

    Thanks for the support.
  • Rob
    Worked great, thanks!
  • dumas
    I can't Get the Iphone backup Extractor to open. It just opens, then closes.
  • lindsey
    i can't get it open either... I need to get photos from my old iphone to my new one and I don't have my old computer where these are saved. help please!
  • Wiest
    my itunes says there is a backup form dec 27th, which has all my contacts, but with this app to extract it shows a dec 31st one, one i fucked up and lost lal my contact on.
    is there another wya to select another backup?
    PLEASE email me
    kingofthedeltablues@hotmail.com
  • John Schneider
    Just tried this, but it won't work. The reason you can't get to the Root folder is that you have to have a jailbroken iPhone. No mention of that in this article.
  • You're right John, thanks.

    I just did a quick check on the DiskAid's developer site and it does mention:

    "To access to the entire filesystem of you device, you need a jailbroken device. If not, only "DiskAid Folder" and "Media Folder" are available."

    You do need a jailbroken phone to access the Root Folder with DiskAid.
  • Simon
    Any guidance on how to recover older backed up iPhone files? (Do the older backup files even exist in an usable format?)
  • Laura
    When I try to use DiskAid the "Roots Folder" option is grayed and won't let me choose it. Any idea on how I can fix that?
  • iPhonebreaker
    You have to have a jailbroken iphone to view or edit the root partion, it is quite simple to jailbreak by simply using the quick pwn application that you can down load from the iphone dev team blog website, google it.
  • mb
    how do i download it?!
  • Click on the links (those in blue).
  • Don
    my 2.0 2G iphone has just crashed bcoz i installed the wrong version of mobile installaion
    after that i upgraded it to 2.2
    but in my contacts rite now only names that appear, each name lost its phone number.
    any advice?
    im using windows xp home
  • Wendy
    Hi, is there a windows based tutorial? I am running windows vista and need to locate my old iphone restore data from about 3 days ago...
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